Returns and Exchanges
Due to the nature of the product, we cannot, in principle, accept replacements, returns, or refunds due to customer convenience.
If you would like to request a replacement due to a discrepancy from the ordered product, a defective product, or damage during transportation, please contact us by phone or through the ‘Contact Us’ page within 5 days of receipt of the product.
If you would like to request a replacement due to a discrepancy from the ordered product, a defective product, or damage during transportation, please contact us by phone or through the ‘Contact Us’ page within 5 days of receipt of the product.